Terms and Conditions - Flat Clearance Feltham

Welcome to Flat Clearance Feltham. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. Service Scope

Flat Clearance Feltham provides comprehensive clearance services, including the removal of household waste, furniture, appliances, and other unwanted items. Our services are available to residents and businesses within the Feltham area.

1.1 Service Areas

We operate within Feltham and the surrounding regions. For service availability outside these areas, please contact us directly.

1.2 Availability

Our services are available Monday through Saturday. Appointment times are subject to availability and may vary based on demand.

2. Booking and Payment

To secure our services, clients must book an appointment through our designated channels. Payment must be made as per the agreed terms prior to the commencement of work.

2.1 Payment Methods

We accept various payment methods, including credit/debit cards, bank transfers, and cash. Detailed payment instructions will be provided upon booking confirmation.

2.2 Payment Terms

Full payment is required upon completion of services unless otherwise agreed upon in writing. Late payments may incur additional fees.

3. Client Responsibilities

Clients are required to ensure that the property is accessible on the agreed date and time. All items to be cleared should be made accessible and ready for removal.

Accessibility: Ensure that access points are clear and unobstructed.
Item Preparation: All items should be placed in designated areas for easy collection.
Hazardous Materials: Clients must inform us of any hazardous materials present, as these may not be covered under our standard services.

4. Cancellation Policy

We understand that circumstances may change. Cancellations must be made at least 24 hours in advance to avoid cancellation fees.

4.1 Cancellation Fees

If a booking is canceled less than 24 hours before the scheduled service, a cancellation fee may apply. This fee covers the costs associated with short notice scheduling.

5. Liability

Flat Clearance Feltham strives to provide high-quality services. However, we are not liable for any damage that occurs due to pre-existing conditions or unforeseen circumstances outside our control.

Pre-existing Conditions: Any damage already present before our service is initiated remains the responsibility of the client.
Unforeseen Circumstances: Events such as natural disasters or extreme weather may impact service delivery without liability on our part.

6. Insurance

We carry comprehensive insurance to cover any potential damage caused during the clearance process. Details of our insurance coverage can be provided upon request.

7. Changes to Terms and Conditions

Flat Clearance Feltham reserves the right to modify these terms and conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Flat Clearance Feltham operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.

9. Privacy Policy

Your privacy is important to us. Any personal information collected during the booking and service process will be handled in accordance with our Privacy Policy, ensuring your data is protected and not shared with third parties without your consent.

10. Termination

Flat Clearance Feltham reserves the right to terminate services with any client who violates these terms and conditions or engages in any behavior deemed inappropriate or harmful to our staff.

10.1 Grounds for Termination

Non-Payment: Failure to pay for services rendered may result in termination.
Misconduct: Any form of harassment or misconduct towards our staff or other clients.
Violation of Terms: Breaching any of the terms outlined in this agreement.

11. Force Majeure

Flat Clearance Feltham is not liable for any failure to perform its obligations due to circumstances beyond its control, including but not limited to natural disasters, wars, or governmental restrictions.

12. Indemnification

Clients agree to indemnify and hold harmless Flat Clearance Feltham against any claims, liabilities, damages, and expenses arising from their use of our services, except where such claims are due to our gross negligence or intentional misconduct.

13. Severability

If any provision of these terms and conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

14. Entire Agreement

These terms and conditions constitute the entire agreement between the client and Flat Clearance Feltham regarding the use of our services, superseding any prior agreements or understandings.

15. Acceptance

By booking our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.